October 14th, 2021 at 9:29 AM by admin

If you have an issue that has not been resolved, we invite you to submit a Share a Concern form (under fido.ca/concern) and we will respond within 1 business day. If you are not satisfied with the dissolution by one of our members of the management team, you will also have the opportunity to speak with our Office of the President or even directly with the Office of the Ombudsman. These Terms have been drafted in English at the express request of the parties. These terms and conditions have been drafted in English at the express request of the parties. If you would like a copy of these Terms in English, please visit fido.ca/modalites or request a copy in the store. These Terms work with the following to form your entire agreement (“Agreement”) with us and to provide you with the important information you need to fully understand your Services: If you subscribe to a Term Service that you cancel before its term expires, you will be charged an early cancellation fee as described in the Service Agreement for that Term Service (“Early Cancellation Fee”). The Services and any software or content you receive or purchase through Fido or our third-party storefronts are for your personal, legal, non-commercial use. You agree to use the Services, this Software and the Content only in accordance with your applicable agreement and all applicable license agreements. A list of these fees is available upon request or from fido.ca/charges and is part of these Terms. Go to the Phone tab of the My Account app or in the My Device section under My Account on fido.ca.

You can also see it on your monthly invoice in the “Additional fees/credits after applicable taxes” section. If applicable, arbitration in the province in which you reside will be conducted on a simplified and expedited basis by 1 arbitrator in accordance with applicable laws and rules relating to commercial arbitration in the province or jurisdiction in which you reside at the time of notification. Fido will bear all reasonable costs associated with such arbitration. Any arbitration will be conducted in accordance with our Arbitration Protocol, available at fido.ca/terms. On your final invoice, you will find the fees for the services you use up to the date of termination of your service. If you are a Fido Mobile customer, a Device Savings Recovery (DSRF) fee will be charged if your service is terminated before your term expires. .